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1. Who needs to register to vote?

If you have changed addresses or changed names since the last time you voted, you MUST re-register with the City of Verona. If you are a NEW Wisconsin Voter (you have never voted in Wisconsin before), you must register with the City of Verona. The state of Wisconsin has a residency requirement of 28 days prior to the election.

2. What documents are required in order to register to vote?

If you have been issued a Wisconsin Driver's License, you must provide this number on the registration application form. If you have not been issued a Wisconsin Driver's License, you may use the last four digits of your social security number. It is not acceptable to use the last four digits of your social security number simply because you do not have your WI Driver's License with you. Failure to provide a WI Driver's License number if you have been issued one will result in a delay of processing the application until the information is provided.

All voters  wishing to register must provide a proof of residence when registering to vote.  Acceptable proof of residence documents include: valid WI Driver's License, utility bill, bank statement, paycheck, real estate bill, residential lease document, or any other government-issued document including the voter's name and address.  A complete list can be found on the second page/ backside of your registration application.

A complete list can be found on the second page of the Voter Registration Application.

3. How do I register to vote?

There are several ways you can register to vote:

• Register to Vote Online
  You can register to vote online at MyVote Wisconsin if you have a valid, unexpired Wisconsin Driver License or Wisconsin ID, and the address on file with Wisconsin DMV matches the address you are registering to vote at. If your address on file with the DMV is not current, please visit the DMV Website to update your address before registering to vote.
  
  
• Register to Vote by Mail
  You can download and complete a Registration Application and send the completed form along with proof of residence to:
  City of Verona - Clerk's Office
  111 Lincoln Street
  Verona, WI 53593
  
  
• Register to Vote at City Hall
  You can register to vote at Verona City Hall, 111 Lincoln St., Monday through Friday, 8:00 a.m. to 4:30 p.m. Please note, you cannot register to vote the day before an election.  
  
  
• Register on Election Day 
  You may register at the polls on Election Day if you choose to. Please bring a WI Drivers License (if you have been issued one and it is valid) and a proof of residence with you to the polls. You will not be able to register if you do not provide a valid proof of residence.  Proof of residence may be provided on a smartphone or tablet as long as all of the required information is view-able.
  If you choose to register on Election Day, please be prepared to  spend a little more time at the polls. 

4. Where is my polling location?

Find out where your polling location is by going to MyVote.wi.gov.

5. Can I view a sample ballot?

Sample ballots are available for viewing a few weeks prior to the election. Contact the City Clerk to obtain a sample ballot.

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1. Can I install an outdoor heating device such as a wood burner, corn burner, pellet burner or similar?

Outdoor solid fuel fire heating devices or solid fuel units are prohibited in the City of Verona, except where located inside a residence or other building.

An "outdoor solid fuel fire heating device or solid fuel unit" is defined as "an outdoor device or structure designed for solid fuel combustion for the purpose of providing indoor heat to a residence or other building, including, but not limited to, solid fuel fired stoves and combustion fuel furnaces or boilers which burn solid fuel (such as firewood or coal)".

If located within a building, permits are required and the building and heating device will need to meet all applicable codes.

2. What calculation method can be used to determine the make-up air needed for exhaust fans?

The minimum amount of make-up air must be 40% of the total exhaust. Size the duct considering the maximum flow-rate conditions specified on our HVAC Installations page.

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1. Will all meters be replaced with new ones?

No, depending on the age of the meter, it will either be totally replaced or the existing one retrofitted with equipment that transmits the meter readings remotely to an antenna.

2. Why do we need to replace the meters?

As with any measuring device, meters can become less accurate as they age. Water meters have a useful life of approximately 15 years after which the accuracy will diminish.

3. Who will install the meters?

City of Verona staff will be installing your new meter.

4. Will my water service be interrupted during the installation?

Yes, there will be a temporary service interruption, typically about 15 to 30 minutes while the meter is being replaced.

5. How much will the meter cost me?

There is no charge for the new meter.

6. Will my water bill increase?

Not necessarily; however, as meters age, they tend to run slower and lose accuracy over time. Depending on the age and accuracy of your existing meter, your bill could change based on the consumption associated with the new meter. The new meters will simply record consumption more accurately.

7. What if there is a leak at the meter or any problems after the meter is replaced?

Please call Verona Public Works at 608-845-6695

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1. Am I a resident or non-resident?

If you are unsure of your residency status, please enter your address into AccessDane to check your municipality.  Only those who live in the municipality of the City of Verona are considered residents. Please note that your mailing address or school district attendance does not necessarily signify your municipality.

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1. When is a permit required?

In order to protect the safety, health and welfare of the citizens of the city, permits are required before most construction related projects begin. Permits issued through the Building Department include building, plumbing, mechanical (HVAC), swimming pools, and a number of other miscellaneous permits. The purpose of permits is ensure that work is done properly and safely, and meets the standards of the state building code and local ordinances.

2. What if I don’t get a permit?

Permits are required by state statutes and local ordinances. If you don’t get one when you should, the city can fine you for the violation for every day the work is not in compliance. This can be expensive for you. Projects not done according to code can affect your building’s insurability and potential sale. Prospective buyers can check the city’s building records.

3. Can I do my own work?

In accordance with state codes and local ordinances, most installations will need to be done by State of Wisconsin licensed contractors. In certain cases, people who own and occupy a 1 or 2 family dwelling may be permitted to do their own work. All the work must be done to code and while the inspectors can answer code-related questions you may have, they cannot help design the project for you.

4. What if I want to hire a contractor?

If you are like most families, your home is your most valuable possession and when your home needs to be remodeled or repaired you want competent artisans to do a quality job. Visit our Hiring a Contractor page for more information.

5. What codes must I follow?

There are many federal, state, and local codes, rules and standards that may apply to your project. These codes establish minimum rules for construction, electrical, plumbing, heating / ventilation / air conditioning (HVAC) installations as well as things like toilet parity and handicap accessibility. Due to the variables with each individual project, trying to list the specific requirements for each type of project is next to impossible. For assistance with code requirements for your project, please email the Building Department or call 608-848-9940.

6. Does my project need to be inspected?

Any projects that require a permit also require inspections. Visit our web portal page to schedule an inspection or to check the status of permits and inspections.

7. How long does it take to get a permit?

We can issue most permits within 2 to 3 working days. Permits for new construction, commercial plan review and some additions and alterations require greater plan review time, in most cases up to 1 week.

8. How do I get a permit?

It is the responsibility for the owner or owner’s agent to obtain all necessary permits and payment of all fees related to a project (i.e. structural, electric, plumbing and HVAC). We typically issue 1 permit per project which includes all associated fees. Each item below will take you to a project specific page which details the items that are required to be submitted to obtain a permit. Typically, the owner or applicant would compile this information and then submit either manually or electronically to the Building Department for review.

9. Can I get copies of old permits or blueprints of my property?

Visit our Material Release page for more information about open records requests.

10. How much does a permit cost?

Fees for permits vary as they are based upon the amount of time involved to review and issue permits, and inspect the project. The Building Department also collects fees for other departments at the time the permit is issued. All plan review, permit and impact fees are listed on the fees page. Visit our Fees page for more information.

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1. What is the non-emergency phone number for police?

608-845-7623. This line is monitored Monday through Friday, 8:00 a.m. to 8:00 p.m.

2. When is the lobby open?

Our lobby and front windows are open from 8:00 a.m. to 8:00 p.m., Monday through Friday. Our phone lines are also monitored during those times. If you have a non-emergency issue outside of those hours, you may call the Dane County non-emergency number at 608-255-2345. For all emergencies, dial 911.

3. How do I request a police record or crash report?

Click here to submit the form for a police report online. You may also call us at 608-845-7623. Please note, there is a charge of $.25 per page. This applies even if the report is requested to be e-mailed.

If you only need a crash report for insurance purposes, you can go to crashdocs.org to request the report. You will need the Verona Police Department case number, the last name of an involved person, and the date of the crash. There is a flat fee of $2.00 for this report.

4. How do I pay my citation?

In person: You can pay in person at the police department lobby, Monday-Friday 8am-8pm. Please note: we only accept cash, check, or money orders at the window.

By mail: You may also send in a payment by mail to: Verona Police Department, 111 Lincoln Street, Verona, WI 53593. Checks can be made out to City of Verona.

Online: You may also pay online at www.govpaynow.com with a credit card. The location code for this method of payment is 7870. A service fee will be charged for the credit card transaction.

5. When does alternate side parking begin/end? How does it work?

Alternate side parking begins November 20 and ends April 1, and is effective between the hours of 1:00 a.m. and 6:00 a.m. If you park your vehicle on the street during this time, it must be parked on the even/odd side of the street, corresponding with the date it is during this time. In other words, if you will be parking your vehicle during the evening hours, park on the side of the street that will correspond with the date it will be after midnight. 

Example: If it is 8:00 p.m. on December 1 and you plan to leave your car on the street overnight, you must park your vehicle on the EVEN side of the street. This is because the ordinance is in effect beginning 1:00 a.m., which would be December 2.

Feel free to give us a call at 608-845-7623 if you have any questions regarding this ordinance.

6. Can I have the police watch my house/property while I'm away?

Yes! If you live within the City of Verona, you can submit a Vacation Watch request here or call us at 608-845-7623. If you decide to return early, just make sure you give us a call and let us know.

7. Do you offer fingerprinting?

Yes! We are currently offering fingerprinting services. If you are a City of Verona resident or need the fingerprinting done for a business located within the City limits, there is no charge for this service. Otherwise, we charge $20.00, which can be paid by cash or check on the day of your appointment. Please make sure to bring your photo ID with you when you come.

8. Can I host a block party and shut down part of my street?

Yes. You will need to come to the Verona Police Department to fill out a petition for street use permit, or you can access the form here. The application fee is $25.00, plus any additional fees incurred. You will also need to obtain signatures from at least 75% of the residents/businesses that would be affected by the use of the street. 

9. Do you offer car seat checks?

Yes!  Give us a call at 608-845-7623, and we will connect you with an officer who is certified in child safety seat inspections.  Make sure you bring your owner’s manuals for your vehicle and your child safety seat to your appointment, which will last approximately 30 minutes.

10. Do you take back old prescription drugs or medications?

No. The Verona Police Department does not have a permanent medication drop-off bin. We do host drug take-backs twice a year, which are posted on the City of Verona website. If you have drugs you would like to dispose of, you may do so at Hometown Pharmacy on South Main Street in the City of Verona, or at the Fitchburg or Middleton Police Departments. 

11. How do I get a bicycle license or state trail pass?

Visit us at the Verona Police Department to obtain your bicycle license and register your bike in our system. The cost of the license is $3.00. Getting a license is not required, but it will help us to identify your bike in the event it is stolen or lost.

We do not sell Wisconsin State trail passes, but you can purchase one at Miller and Sons, Kwik Trip, or mail in the form located at: http://www.friendsofmilitaryridgetrail.org/uploads/6/1/3/5/61359193/trail_pass_order_form.pdf

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1. My garbage and or recycling didn't get picked up today, who do I contact?

Please contact the Pellitteri the following day at 608-257-4285. We ask that you wait until the next day because collection may be delayed from your usual pick up time.

2. When will my brush get picked up?

Brush is picked up on the 2nd and 4th full week of each month. Please have your brush out at the curb by 7:00 am that Monday morning.

3. What is yard waste?

The city defines yard waste as any non-woody organic material (ex. grass clippings, leaves, garden waste, pumpkins).

4. Does the city pickup yard waste curbside all year long?

No, the city only picks up yard waste during our Fall Leaf Pickup. Please keep your yard waste separate from your brush pile and leaf pile during fall collection. You can always dispose of your yard waste at the city's Drop Off Site.

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1. How do I pay my Utility Bill?

-You can mail a check or money order with your bill to City Hall (111 Lincoln St.).
-You can pay in person at City Hall (111 Lincoln St.).
-You can pay your bill online using our online services.
-You can use any of the two drop boxes at City Hall (111 Lincoln St).

2. I have a question regarding my water bill. Who should I contact?

All billing questions, special reads, and day to day operations will remain at the Utility Office located at 410 Investment Court. Our phone number is 608-845-6695.

3. What wastes are prohibited in the wastewater system?

-Flammable, reactive, corrosive, or radioactive substances
-Medical or infectious wastes
-Noxious materials
-Toxic substances
-Solid or viscous materials which could cause problems with flow or operation at the treatment plant
-Non-biodegradable oils
-Substances which result in the emission of hazardous gases

4. What do I do if I have a sewer backup in my house?

Most sewer back ups are caused within the pipes on the property and it is the homeowner's responsibility to take care of. Please call a plumber. Sometimes the back up is in the lines on the street and that is our responsibility. Please call the Public Works Department at (608) 845-6695. They may need to view the lines from the street to see if there is a problem.

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1. Why do residential areas get plowed last?

The City must keep major streets open first to allow emergency vehicles routes to all parts of Verona. As soon as plowing operations begin all trucks are activated which includes residential.

2. Why did I see a large plow truck come down my street, but miss my cul-de-sac?

The large truck will plow residential streets and will assist with cul-de-sacs by plowing the throat (opening to the cul-de-sac) but not the bulb. A second piece of articulating type equipment is then used to remove the remaining snow. The larger trucks cannot plow out cul-de-sacs safely. However the large trucks do treat the cul-de-sac with salt.

3. What if my trash/recycling collection coincides with plowing activities?

If your trash/recycling collection day coincides with plowing activities, make sure your trash can and recycling bin are well behind the curb or in the driveway so the plow will not hit them.

4. Who is responsible for clearing and maintaining sidewalks during an event?

The adjacent property owners are responsible for maintaining their sidewalks. We ask that both business and residential owners maintain their sidewalks for safe pedestrian travel.

5. Why did the plows leave snow in front of my driveway and on our sidewalks?

Because snow plows are designed to push snow to the side, snow is inevitable deposited at the end of driveways and onto sidewalks as a byproduct of plowing. Drivers plow at low speeds to minimize this issue, but this problem becomes more challenging to avoid with greater accumulations of snow.

6. Why do you plow so far away from my mailbox?

City crews plow as close to mailboxes as possible without risking damage to the box. Many times high snow banks cause snow to fall back into the street. This snow gets compacted by postal vehicles making it difficult to clear the entire width of the road in subsequent plowing. Residents are encouraged to clear the area in front of their mailbox after every plowing.

7. How fast are snow plows supposed to go?

Snow plows are emergency vehicles, but typically do not exceed the posted speed limit. Snow plows are big, noisy pieces of equipment. It may appear at times that the snow plow operator is driving too fast for road conditions.

Many times the engine sound and noise of the plow scraping the pavement give the perception that the truck is flying down the street, when in actuality, they are only moving at 10 to 15 miles per hour. The plows do move faster on open stretches of road to push the snow farther off of the road to ensure there is sufficient space to stack the snow from the next storm.

8. Can snow from my driveway be blown into the street?

Snow may not be pushed or blown into the street from private property. The large piles left behind can create hazards for motorists. Please keep this in mind when clearing your driveway. If you hire a private service to clear your driveway or parking lot, let the contractor know.

9. A private snow removal truck pushed snow onto my sidewalk/yard; who can I call?

Verona's Ordinance 6-2-11 states that "It shall be unlawful for any person to deposit or cause to be deposited, dump, sort, scatter or leave any snow or ice in any public street, sidewalk, alley, or upon any public property or upon any property of another, without the express permission of the owner of occupant thereof". If you see this occur, please call the Police Non-Emergency number at 608-845-7623 to report it.